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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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3 Words

June 16, 2026

5  out of  5
rating by 3 Words
"Kris and crew have helped my family with our insurance needs. Brittney and Matthew are always available to offer assistance in anything we may need."
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Amanda Bryant

April 3, 2026

5  out of  5
rating by Amanda Bryant
"The whole team is amazing. Anything you need is handled quickly and professionally. Brittany, Hayley and Matt are so great. Anytime I call or need something they are on it. I recommend this branch above all others. This team truly cares about there customers and treats them like family. I literally cannot praise them enough."
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Angela Langdon

March 11, 2026

5  out of  5
rating by Angela Langdon
"Matt Latta is a pro! He was extremely polite and patient on the phone and got me a much better rate for my car and homeowner's insurance and did it in a timely manner. Many thanks for outstanding service!"
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Barbara Burgin

February 10, 2026

5  out of  5
rating by Barbara Burgin
"Knowledgeable, personable and very dedicated to getting me the best coverage at the best price."
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Mckinzie Scott

February 10, 2026

5  out of  5
rating by Mckinzie Scott
"Matt was outstanding and very good with delivering all the details and very easy to work with! Very satisfied!!!"
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Gary McGhee

February 10, 2026

5  out of  5
rating by Gary McGhee
"Kris and his staff are extremely knowledgeable, helpful and personable."
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Jennifer Watson

February 9, 2026

5  out of  5
rating by Jennifer Watson
"If you want an agent that is a person before a business, this is your place! I've been using this office for years, but it wasn't until a recent accident that I learned how truly special they are. I called the office within 10 minutes after my accident and poor Haley drew the short straw on who would handle me lol. I was a mess, not hurt, but a crying nervous mess. Haley was so sweet and so wonderful to talk to. She took time to make sure I was ok and was able to answer all my questions and give me direction. She's my new bestie, she just doesn't know it yet lol. Thank you so much for being my calm in the storm! And if you want true down home service, Haley is your girl!!"
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LISA MCMAHON

January 19, 2026

5  out of  5
rating by LISA MCMAHON
"This office is the greatest! Always helpful and prompt response. Ask for Kris or Brittney, they are the best !!!"
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Lauren Drost

December 18, 2025

5  out of  5
rating by Lauren Drost
"Matthew Latta with Kris Ammons State Farm was such a huge help! He stayed in touch with me until I was ready to make the change. He found the lowest price for me which I had been getting quotes everywhere and he got me the lowest. I look forward to continuing doing business with State Farm. Thank you Matthew for your patience, kindness and consistency!"
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Brian Mullins

October 15, 2025

5  out of  5
rating by Brian Mullins
"I switched insurance and Matt Latta worked with a real human connection to find the best deal for me. Rates are way cheaper than the previous companies I check/had and the service is top shelf. I highly recommend these professionals."
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cadence lowe

October 6, 2025

5  out of  5
rating by cadence lowe
"Great customer service and smooth process! Hayley is great! Everything always gets handled quickly and professionally."
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Joshua Manis

October 1, 2025

5  out of  5
rating by Joshua Manis
"Hayley is fantastic. I was in an accident that wasn’t my fault, and she is going above and beyond to get the other insurance company to act. I highly recommend Hayley and the entire Kris Ammons team!"
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Zachary VanCuren

September 30, 2025

5  out of  5
rating by Zachary VanCuren
"I am not a client of Statefarm, but I have known Matt and worked with him in the past, he is one of the best and most authentic people I've ever met. I know he is willing to go the extra mile for anyone who steps in his office."
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Veggie Boy

September 3, 2025

5  out of  5
rating by Veggie Boy
"Hayley is always wonderful and answers any and all issues I’ve had !"
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Tonya Fielden

August 30, 2025

5  out of  5
rating by Tonya Fielden
"Hey Matt Latta has been a pleasure to work with! He is very personable and helped save me sooo much money! I went from paying $400 a month car insurance to $189 a month! I can’t recommend him enough!"
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Kerri Thompson

August 27, 2025

5  out of  5
rating by Kerri Thompson
"Kris is a great guy, who does an excellent job getting what you need. I would totally recommend him."
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cristina c

August 13, 2025

5  out of  5
rating by cristina c
"They are very helpful and patient, will answer any questions you have."
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Jack Geeslin

July 29, 2025

5  out of  5
rating by Jack Geeslin
"My experience with Kris Ammons State Farm was excellent. Everything went smoothly and efficiently!"
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Merriel Brown

July 29, 2025

5  out of  5
rating by Merriel Brown
"This is such an amazing insurance agency. They really listen to you and try to help you, finding you the best deals possible. I love the personal touch here. You won't go wrong if they're in your corner so give them a call and see how they can save you some money!"
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hunter holmes

July 29, 2025

5  out of  5
rating by hunter holmes
"Great experience Hayley is an amazing worker helped me save so much on car insurance"
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Brooke Miracle

July 21, 2025

5  out of  5
rating by Brooke Miracle
"Exceptional Service from Matt Latta – Highly Recommend!

I recently worked with Matt to find the right insurance coverage for my auto, life, and renter’s policies, and I couldn’t be happier with the experience. From the very first conversation, Matt was incredibly communicative—he took the time to really listen to my needs and clearly explain all the options available. I never felt rushed or confused, and his transparency helped me feel completely confident in my choices.

What stood out most was Matt’s deep knowledge of the insurance industry. He was able to break down complex policy details in a way that made sense, and he offered personalized recommendations that were both practical and cost-effective. His friendly and warm demeanor made the entire process feel more like chatting with a trusted friend than working with an agent.

Matt also had top-notch follow-up. He checked in after each step to make sure I was comfortable and well-informed, and he was always prompt in returning calls and emails. It's clear he genuinely cares about his clients.

If you're looking for an insurance agent who’s knowledgeable, approachable, and truly committed to your peace of mind, Matt is the one to call!

Brooke Miracle, REALTOR®
Knoxville, TN"
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Loren Brown

July 1, 2025

5  out of  5
rating by Loren Brown
"Kris has a wonderful team that works for him. No matter who you talk to (Brittney, Hayley, or Matt), everyone is so pleasant to work with. Very happy with this agency."
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Courtney Smith

June 30, 2025

5  out of  5
rating by Courtney Smith
"Brittany at Statefarm is very wonderful. I’ve always choose to talk to her. I love talking to her. She explains everything to me if she doesn’t know an answer, but she calls me right back."
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TLA Adkins

June 25, 2025

5  out of  5
rating by TLA Adkins
"Hayley is amazing. I called to update payment information and ask some other questions because I just bought a home. She answered all of my questions quickly and efficiently. I have been with State Farm many years and am a very happy customer. Keep up the great work and wonderful customer service. I appreciate all of you."
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Jackie Seale

June 25, 2025

5  out of  5
rating by Jackie Seale
"Super sweet people that work in this office every time I call the no exactly how to help me"