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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

Profile photo of Jessica Roff

Jessica Roff

March 20, 2025

5  out of  5
rating by Jessica Roff
"Very friendly and knowledgeable."
We responded:
"Jessica thank you so much for the review, we try our best!"
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Audrey Taylor

March 20, 2025

5  out of  5
rating by Audrey Taylor
"So thankful to have this team taking care of us and our insurance! They are so helpful!"
We responded:
"Audrey, we really appreciate the review we are thankful to provide coverage for you guys!"
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Matthew Latta

March 6, 2025

5  out of  5
rating by Matthew Latta
"I have been insured with State Farm for as long as I've needed insurance for anything. When Kris's agency opened, my policies were moved under the care of his team. When a property I owned was badly damaged by the tenant, Kris and Brittney walked me through the entire process I'd need to restore that property and made sure to educate me every step of the way. Now, Kris, Brittney, and Hayley are always available to teach me what I don't know, make adjustments to my policies when needed, and handle anything else I need."
We responded:
"Matthew, thank you for the review, we really appreciate your kind words and look forward to being here for years to come!"
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Jennifer West

March 3, 2025

5  out of  5
rating by Jennifer West
"Super nice staff! Always answers all my questions and emails back promptly!"
We responded:
"Jennifer, thank you for the review and we look forward to being able to assist in any way we can!"
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James Kidd

February 28, 2025

5  out of  5
rating by James Kidd
"Get people great service"
We responded:
"James, thank you so much for the review! We really appreciate you and are thankful to be able to offer you great service."
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melissa Lane

February 28, 2025

5  out of  5
rating by melissa Lane
"The whole staff there is amazing and always helpful"
We responded:
"Melissa, it’s political holders like yourself that make our jobs so enjoyable. Thank you for the review."
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Heidi Watson

February 27, 2025

5  out of  5
rating by Heidi Watson
"Great customer service whenever I call them. Friendly and helpful. My windshield was hit by a rock and had cracked while I was in traffic. Called them and they helped me to get my windshield replaced the next day. So Thankful."
We responded:
"Heidi , thank you so much for the kind words. It was truly our pleasure in helping you get your windshield replaced."
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Sandy Snyder

February 26, 2025

5  out of  5
rating by Sandy Snyder
"The best insurance agent I have had the privilege of coverage with. Office assustants are polite courteous and helpful. Whole office is very well run office I have ever been in."
We responded:
"Sandy thank you so much for the kind words, it is truly our pleasure to help you anyway we can."
Profile photo of Collin Lane

Collin Lane

February 24, 2025

5  out of  5
rating by Collin Lane
"Matt Latta helped me through the red tape on insurance, from the different amounts of coverage to whats actually beneficial to you. Seemed honest and trustworthy with the answer provided to get the best policy at a standard price. He took the time needed out of his day to work with me with my schedule and we were able to come up with a great policy with his State farm office. Brittany also lended a hand with some of the discounts and policy details, all around team effort with a new customer to feel confident and connected to the company. Great customer service."
We responded:
"Collin, thank you so much for the great review on Matt and our team. It truly is a pleasure to help individuals get the coverage that you need!"
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Timmy Miller

February 24, 2025

5  out of  5
rating by Timmy Miller
"Matt Latta cut my auto insurance in half and tripled the coverage! Highly recommend asking Matt to give you a quote"
We responded:
"Timmy, Matt is truly an asset to the office and we are so glad he was able to help you with more coverage at a lower cost. Thank you for the review and we look forward to working!"
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devin kiser

December 25, 2024

5  out of  5
rating by devin kiser
"Brittany and Kris have always made it a priority to make sure I am taken care of. They have made my experience with insurance seamless!"
We responded:
"Devin thank you so much for the review we really appreciate you and your family! "
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Hayley Kiser

November 6, 2024

5  out of  5
rating by Hayley Kiser
"So happy to a part of this State Farm family. From the very first time speaking with anyone here immediately felt like I found the perfect place for me! There are not enough kind words for the place!"
We responded:
"Haley we are so happy to have you in the State Farm Family!"
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Ivy Martin

February 27, 2024

1  out of  5
rating by Ivy Martin
"Karli has been such a help to me! She was able to get me a better rate on my auto insurance, she got me set up with renters insurance, and now homeowners insurance! Very professional and friendly. Thank you for your help! UPDATE: After Karli left this branch I’ve had nothing but trouble after trouble. We switched our auto insurance and homeowners insurance a year ago but kept a life insurance policy with them. I’ve paid every month on autopay for our life insurance policy no problem but now, almost a year later, Kris sends me a bill for over $2,000 claiming I owe on a homeowners policy with them that shouldn’t even exist anymore."
We responded:
"Ivy, thank you for the review. We certainly are thankful to have Karli on our team! Ivy, I am certainly sorry you feel like you haven’t been taken care of. Since Karli left, I have communicated via email with you twice and have not gotten a response from my emails regarding your life policy trying to fulfill your request. For other trouble, I apologize for not knowing what it is that you are speaking of. As far as the bill goes, I did not send that out to you, the home office did in error as to which your husband was informed of when he talked with Brittney at the office. Again, I apologize for any confusion."
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Whitney Campbell

October 6, 2023

5  out of  5
rating by Whitney Campbell
"Kierstin is phenomenal, I’m very thankful for all of her help!"
We responded:
"Thank you Whitney!"
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Sam Davis

October 5, 2023

5  out of  5
rating by Sam Davis
"Brittney is AWESOME"
We responded:
"Thank you, we think she is pretty awesome also."
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Chris Ralls

March 17, 2023

5  out of  5
rating by Chris Ralls
"Kris was helpful and saved us a lot on premiums for auto, homeowners and an umbrella policy."
We responded:
"Mr. Ralls, it was truly my pleasure working with you. Thank you for allowing us to provide you and your family with the coverage you need."
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Allie Ammons

August 11, 2022

5  out of  5
rating by Allie Ammons
"Kris is an awesome agent!"
We responded:
"Thank you Allie!"
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K W

April 7, 2022

5  out of  5
rating by K W
"Friendly and helpful. Answers your questions and great communication."
We responded:
"Thank you Kevin!"
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Jack Smith

June 6, 2021

5  out of  5
rating by Jack Smith
"Mr Ammons saved me on my car insurance was very efficient and professional"
We responded:
"Jack thank you for the review! It means a lot, if you need anything at all just let me know."
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Mimi Smith

June 6, 2021

5  out of  5
rating by Mimi Smith
"Kris and his team really helped me save on auto insurance and home insurance. I highly recommend giving him a call"
We responded:
"Mimi I really appreciate your review! You guys are like family here, just know if you need anything at all give me a call!"
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Rebecca Childress

June 5, 2021

5  out of  5
rating by Rebecca Childress
"Great value and very respected in the community for auto insurance and all other insurance needs!"
We responded:
"Becca I really appreciate your review! I look forward to helping you guys as life happens."
Profile photo of Taylor Childress

Taylor Childress

June 5, 2021

5  out of  5
rating by Taylor Childress
"Kris is great! Auto insurance guru!"
We responded:
"Taylor thank you for the review, if you need anything at all give me a call!"
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Donnie Hill

June 5, 2021

5  out of  5
rating by Donnie Hill
"Great car show. Had auto insurance for 20 years with state farm ."
We responded:
"Donnie we enjoy have the car events and have you there with us! I really appreciate the review, if you need anything at all give me a call"
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Sherry Hill

June 5, 2021

5  out of  5
rating by Sherry Hill
"Great for auto insurance! We love State Farm Kris hosts a great FREE car show once a month."
We responded:
"Sherry thank you so much for the review, we really enjoy seeing you for the events. Please let me know if you need anything at all"
Profile photo of Marjorie Winakur

Marjorie Winakur

June 5, 2021

5  out of  5
rating by Marjorie Winakur
"Best for auto insurance! Kris and his team are great. I highly reccommend their office."
We responded:
"Thank you Marjorie for the 5 stars! We really appreciate you and Ira."